Frequently Asked Questions About The Offer
>What is the offer?
The Hotstar Sports & Entertainment Yearly Pack costs $99.99 (plus state taxes) in the United States. As part of our limited period offer, this Sports & Entertainment Yearly Pack is available to you at a 40% discount at $60 (plus state taxes), and a gift with purchase of an Amazon Gift Card.
>Sounds Great! How do I get it?
That’s easy! If you are already on partner.hotstar.com, click on Get Offer and the Sports & Entertainment Yearly Pack has already been pre-selected for you.
• Log on to us.hotstar.com from a web browser (such as Google Chrome, Firefox or Safari) and click on “Choose Your Plan" and select the Sports & Entertainment Yearly Pack worth $99.99 and click on “Start Subscription".
• Enter your full name, valid email address and password and click on “Sign Up".
• Enter your credit card details
• Click on “Have a Promocode?" Here, enter the promocode correctly and click “Apply"
• Accept the terms and conditions by checking the relevant box.
• Click on “Start Membership".
• Sit back, relax and enjoy your favourite stories, movies, sports and news on Hotstar while we work on sending your Amazon gift card to you!
>My promocode won’t work! What’s going on?
Let’s go over the steps to help you troubleshoot this:
• If you are logged in on Hotstar using us.hotstar.com or Hotstar app, please sign out
• Close any open us.hotstar.com tab on your browser.
• Now type us.hotstar.com in a fresh tab on your browser.
• Begin the process listed in the above section and hopefully it should all work!
>Even after applying the code, the website shows that my card would be charged the full price of $99.99. What do I do?
Don’t worry! Just check that you have clicked on “Have a Promocode?", entered the promocode correctly and clicked apply. If you see the word “APPLIED", it means your promocode is valid and working. Thus you will be charged only the amount as stated in our promotion. You will get a welcome email after your subscription with details of the exact value (including state taxes) that has been charged to your card.
>Got it! But when and where will I get my Amazon Gift Card?
We will send the Amazon Gift Card to you within 4-6 business days of you activating your Sports & Entertainment Yearly Pack subscription. Please ensure you have access to the inbox of the email id you signed up on Hotstar with. We will not be able to send the Amazon Gift card to any other email id. We will send your Amazon Gift Card on the same email id as the one you used to register on Hotstar. Look out for an email from email@example.com
>I cancelled my subscription within 48 hours, will I still get the Amazon Gift Card?
Unfortunately, this offer is only for continuing subscribers. Should you choose to cancel your subscription within 48 hours of subscribing, and avail your refund, we will not be sending you the Amazon Gift Card.
>I cancelled my subscription 48 hours after subscribing, will I still get the Amazon Gift Card?
Yes. However, since you will be outside the Hotstar cancellation window, you will not receive a refund for your Hotstar subscription.
>I don’t want this gift card; Can you subtract the value of the Amazon Gift card and charge me only the balance amount?
No. Under this offer, you get a 40% discount on the Sports & Entertainment Yearly Pack on Hotstar and the Amazon Gift Card separately.
>Thanks for sending me the Amazon Gift Card, I don’t want it, can someone else use it?
Yes, if you don’t wish to use the gift card, you can transfer it to anyone with a valid Amazon account, provided you haven’t already added the Amazon Gift card to your Amazon Pay balance.
>But I have more questions on using the Amazon Gift Card…
Please visit this url for more details on the Amazon Gift Card:
>Can I get this offer on some other pack?
This offer is valid only when you subscribe to the Sports & Entertainment Yearly Pack on Hotstar.
>Can I still avail this offer if I subscribe on the Hotstar app?
No. This offer is available only if you sign-up on Hotstar through a web browser (such as Google Chrome, Firefox or Safari), and apply the correct promocode during the sign-up process.
>I subscribed on the Web with this offer, can I still watch Hotstar on other compatible devices?
Yes! Once you have completed the subscription process, you can use your registered email id and password to log-in and enjoy Hotstar on all the devices we support. You can download the app on your iOS or Android tablet or phone; on your Roku, Amazon FireTV stick, Sony Android TV or Apple TV; and on your computer through us.hotstar.com.
>I love your offer! Will I get it every year?
Please note, this is a one-time discount applicable only for the first year. From the subsequent year, your card will be charged the full amount of $99.99 (plus state taxes)
>Sounds good! But I still have some more questions…
At Hotstar we are always happy to help. You can email us on firstname.lastname@example.org and we will address any queries or concerns you may have.